China Post will launch an EMS Promise Service on Tuesday, which will cover Hong Kong, Japan and S. Korea. This is another measure adopted by China Post to bring the honest and trustworthy business ideology into the cross-boundary express mail service following the Next Morning Arrival domestic service which promises full refund if the mail fails to arrive the next morning.

The EMS Promise Service means that China Post will publicize enroute time limit for EMS mails destined for certain countries and regions and promise to deliver the mails to their destinations within the time limit. For mails failing to arrive on schedule due to reasons for which China Post is responsible it will refund the postal fees it has charged.

At the launch of the EMS Promise Service it once covered the 31 capital cities, cities directly under the central government and key cities including Xiamen, Qingdao, Yantai, Dalian, Wenzhou, Suzhou, Ningbo, Shenzhen, Dongguan and Yanji.

By People's Daily Online