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Home >> Life
UPDATED: 09:19, November 14, 2006
Call centre sex lives spark concern in traditional India
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The archbishop of Bangalore does not think the city's legions of call centre workers are going straight to hell.

But he, like many in conservative India, is worried the young men and women working the phones at night may be engaging in unsaintly evenings of sex and drugs.

While Westerners may vilify India's call centre workers for stealing their jobs, conservatives at home worry the young employees who mostly work overnight and earn far more than earlier generations are helping themselves to an alien set of Western values.

"Many have told me they have spiritual problems," said Bernard Moras, the most senior Catholic in a city of more than half a million Christians.

"Girls will come to me saying, 'I have been friends with a boy, I have misbehaved, I feel perturbed in heart and mind'," he delicately added.

The Indian media has helped fuel the call centres' "Sodom and Gomorrah" reputation with stories of used condoms blocking toilets and drug taking during night-shifts.

It suggests this behaviour is the inevitable consequence of young people working the night-shift to deal with customers in the West, even if it's to discuss staid topics such as mortgage repayments or why the printer won't print.

Call centres have been a powerful catalyst for a blossoming youth culture in India, giving large numbers of young Indians the financial means to live away from the disapproving glares of their elders, able to enjoy cafes, malls and bars that did not exist a generation ago.

Their paypackets of up to 20,000 rupees (US$450) a month are ten times higher than the national average monthly salary.

"Call centres are now seen as red-light districts," said anthropologist Shiv Visvanathan.

"Even the name 'call centre' evokes call girls," added Visvanathan.

But despite their increasing independence, call-centre workers say media reports of the death of Indian conservative values in Bangalore may have been greatly exaggerated.

Headbanging

An almost impenetrable barricade of parked motorbikes blocks the entrance to Purple Haze, one of the many Bangalore bars brimming at the weekend with outsourcing and IT industry workers.

Inside young men in grungy clothes headbang to hard rock.

Vicky, whooping along to music videos blaring overhead, is one of an estimated 415,000 people working in call centres outsourced to India from the West to deal with mundane issues such as utility payments and credit card bills.

"Everything is exaggerated by the media," he said. "In India, people still have respect for Indian values."

At 26, he is by no means the only guy in the bar who believes it is wrong to have sex before marriage certainly he says he held off until his wedding a couple of months back.

Friends Rizvan Khan, 28, and Kshama, 27, agree that though their parents are often out of sight, they are rarely out of mind.

"We do look up to our elders. They are the decision makers for us," said Rizvan, wearing a loose brown leather jacket.

Rizvan and Kshama, both journalism graduates, say their call centre one of India's top five is a place of diligent career advancement, and hedonists would not like it.

"It's not partying all the time. I mean you're too tired after working all night," said Kshama.

They, like Vickram, believe it is their generation that has struck the perfect balance between the genteel values of Old India and the looser mores common in the West.

"India is about 50 years behind," said Rizvan.

"In the US, kids have affairs before marrying but here it's seen as a sin. But that's changing now," he added ruefully.

Source: China Daily


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