Shanghai's quality watchdog said yesterday that they were trying out a system for defective products at local residential communities.
The plan is to set up quality monitoring sites at complexes that allow residents to send in products that don't work well or may have quality problems. Information collected from residents will be forwarded to companies and their products analyzed.
The mechanism is expected to shorten the process of communication among authorities, residents and companies, while helping the authorities to collect information on defective products in the most direct manner.
They can then analyze them and warn their producers on quality problems, said Shen Weimin, deputy director of the Shanghai Quality and Technical Supervision Bureau.
Defective products such as home appliances and toys that are potential safety hazards come under the preview as well. It may be a good way to enhance product quality as it is usually a hot topic of discussion among local residents, Shen said.
These monitoring spots will also help residents return products that are substandard and release recall information issued by the bureau.
The system is being trialed at the Rongle Residential Community in Songjiang District.
If it proves to be a success, authorities will consider expanding it citywide.
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